CENTRE AVE CLOTHING CO. SHIPPING & ORDER PROCESSING POLICY
Question #1: How long will it take to receive my product(s)?
Answer: It usually takes 3 to 10 days to receive your products. Our goal is to offer you the best shipping options, no matter where you live. All orders are shipped from Decatur, Ga.
The time frame for order delivery is divided into two parts:
- Processing time: Payment Processing and Order verification usually takes 2-3 business days. All orders after 8pm EST are filled the following day. Once the payment is verified the products are dispatched 12 to 48 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to you. US orders are shipped by USPS, which is a US Postal Service product. (Other Shipping Services are available - UPS, Fed Ex, ect).
- After processing items usually take between 2 to 5 days to arrive at their destination depending on where you live. (NOTE : During Holidays shipping times may take longer)
- All orders are shipped using USPS 3-Day First Class Shipping Services ($4.00).
- Orders $80 or More are Shipped for FREE (3-Day First Class)
- Orders $100 Or More are shipped using USPS 2-Day Priority Shipping Services (FREE).
- Orders are processed Monday-Sunday (excluding holidays).
- Orders placed after 8pm EST are processed the next day.
- Orders are not delivered on Sundays or holidays.
- Due to the Corona Virus Pandemic some shipping times may be delayed.
Question # 2 : How Do I Track My Order ?
Answer : There are 3 methods :
1. EMAIL: You can track your product(s) with the Shipping Update Email sent to you after your purchase (May take 1 to 3 days to receive after payment is processed).
Open Your Purchase Email And Follow These Steps :
1. Click View Order (Shipping Status will be shown here). For more detailed shipping information. 2. Click the 13 digit tracking number under the map.(More detailed shipping information will be displayed here.)
2. Tracking Link: USPS Tracking (Click Link And Add Your Tracking Number In Search Bar)
3. We can keep you updated ! : Upon Purchase, leave us a note in the additional comment box stating " Keep me posted" and we will send you updates on the progress of your shipment.